Project Goal

To develop a CRM system for managing contacts, deals, tasks, and analytics, with integration capabilities for email, calendars, and third-party services.

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What Was Done

• Architecture & API:
  Built a modular system using Laravel + Vue.js with REST API and role-based access (admin, manager, user).
• Client & Deal Management:
  Implemented features to manage contacts, deals, interaction history, and tasks.
• Analytics & Reporting:
  Created dashboards with metrics for sales, employee performance, and conversion tracking.
• Integrations:
  Connected email services (SMTP/IMAP), Google Calendar, and external APIs for data synchronization.
• Security & Access Control:
  Configured role-based permissions, data encryption, and user action auditing.
• Process Automation:
  Implemented notifications, reminders, and automated tasks for managers.

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Technologies Used

• Frontend: Vue.js + Tailwind CSS
• Backend: Laravel (PHP 8)
• Database: MySQL + Redis
• API & Auth: Laravel Sanctum + REST API
• Hosting: AWS EC2, S3
• Email Integration: SMTP/IMAP, Google Calendar API

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Results

– Centralized management of clients and deals
– 35% increase in employee efficiency
– 40% faster task and request processing
– Integration with external services for workflow automation